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5 Holiday Marketing Mistakes Small Businesses Make (And How to Avoid Them)



Let’s be real: the holidays are already stressful enough without your marketing plan adding to the chaos. If you’re a small business owner juggling 10 things at once (and probably wrapping gifts at midnight), the last thing you need is to waste time on marketing mistakes. I’ve got you, girlie—let’s talk about five holiday marketing mistakes to avoid so you can slay this season and still have time to sip that peppermint mocha.


Mistake #1: Waiting Until the Last Minute to StartProcrastination isn’t cute when it comes to holiday marketing. If you’re launching your promotions in mid-December, chances are your audience is already in “buy, ship, and wrap” mode.What to Do Instead: Start teasing your offers early. Give your audience a sneak peek, a countdown, or even a waitlist. Build the hype so they’re ready to shop.


Mistake #2: Sending the Same Generic Message to Everyone“Happy Holidays from XYZ Business!” yawn. Your audience deserves more than a copy-paste message.What to Do Instead: Personalize your content. Tailor emails to specific audiences, add their name, or reference something they’ve bought before. Even a small personal touch can make a big difference.


Mistake #3: Going Hard on Sales 24/7Yes, we want sales—but spamming your audience with “BUY NOW!” posts every single day? Not the vibe.What to Do Instead: Mix it up. Add value with content like holiday tips, gift guides, or even behind-the-scenes videos. Your audience will appreciate the break from the hard sell.


Mistake #4: Ignoring Last-Minute ShoppersNot everyone is a holiday prep queen. Some people are still frantically shopping on December 23rd.What to Do Instead: Cater to the procrastinators! Offer gift cards, local pickup, or digital downloads they can grab at the last minute.


Mistake #5: Forgetting the “Thank You”Holiday marketing isn’t just about the sale—it’s also about building relationships. If you’re not taking the time to thank your customers, you’re leaving loyalty on the table.What to Do Instead: Send a heartfelt thank-you email or add a handwritten note to their orders. It’s a small gesture, but it means the world.


The holidays are your time to shine, not stress. Avoid these mistakes, focus on connecting with your audience, and watch your business thrive this season. You’ve got this!

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